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ICT Directorate Director - Roles & Responsibilities
The ICT Directorate Director is responsible for setting the direction, strategy, and implementation of ICT systems and infrastructure to support the organization’s goals and operations.
1. Strategic Planning & Leadership
- Develop and implement the ICT strategic plan aligned with the organization’s vision and mission.
- Provide strategic advice to senior management on ICT investments, innovations, and digital transformation.
- Lead ICT governance, ensuring compliance with policies, regulations, and security standards.
2. ICT Infrastructure & Operations
- Oversee the operation, maintenance, and security of the ICT infrastructure (networks, servers, data centers, etc.).
- Ensure business continuity through disaster recovery planning and data backup solutions.
- Manage the deployment of hardware and software systems.
3. Project Management
- Plan, initiate, and manage major ICT projects (e.g., new systems, software deployments, cybersecurity initiatives).
- Ensure projects are delivered on time, within budget, and meet business requirements.
4. Cybersecurity & Data Protection
- Develop and enforce cybersecurity policies and protocols.
- Ensure the confidentiality, integrity, and availability of organizational data and systems.
- Lead response efforts for cyber incidents and security breaches.
5. Budgeting & Resource Management
- Prepare and manage the ICT budget efficiently.
- Ensure cost-effective procurement and use of technology resources.
- Oversee ICT contracts and vendor relationships.
6. Team Leadership & Development
- Lead and manage the ICT team, ensuring adequate staffing, training, and development.
- Foster a culture of innovation, accountability, and continuous improvement.
7. Stakeholder Engagement
- Collaborate with other departments to align ICT services with business needs.
- Serve as the primary point of contact for external ICT partners, vendors, and regulatory bodies.
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